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Spa Guide

Guest Timelines

We ask that you arrive 15 minutes prior to your scheduled appointment time. Arriving late will possibly interfere with your treatment, making it not as effective or therapeutic for you. All appointments will end at their scheduled time so that the next guest will not be delayed. Treatment times are not extended based on late arrivals.

Health Problems and Comfort Level

Please notify our receptionist before booking a treatment if you are pregnant, have allergies, high blood pressure, any physical ailments or disabilities. This will allow our staff to prepare the best possible spa treatment or therapy for you. They will speak to you about the temperature, pressure, music, product, and sequence of service they are providing. You should also communicate to us how you are feeling during your service, and if there is anything specific you would like us to address.

Cancellation Policy

Please notify The Retreat at least 24 hours prior to your appointment time if you need to cancel or reschedule. If we do not receive a call you will be charged $25.00 for services not cancelled in the time allotted. We do understand that sometimes circumstances arise that make a 24 hour notice difficult. Please try to call us as soon as you are able. Services and prices are subject to change.

The Retreat Reservations

The Retreat encourages you to make your reservation in advance due to limitations on select appointments. Call 727-786-3810 for reservations.

Palm Harbor Dermatology

Notice to all patients:

All PHDermatology offices, with the exception of our Carrollwood and Riverview offices, are open to serve our communities with all services.

We are taking every precaution to ensure our patient and staff safety during this time.

We also offer Televisits. Please call the office to schedule.

For additional information and all you need to know about COVID-19, please visit the CDC or the Florida Department of Health.